You may have received an email asking you for your personal information, sent by the “ITS Help Desk.” This email is a phishing attempt, called email spoofing. Here is what was sent:
Attention UC San Diego Webmail user!
This message is from our ITS Helpdesk , UC San Diego to all its email
Users. We are upgrading to a new email version to help increase the
storage megabyte and are therefore deleting all unused emaill account
as a result of the nonexistence of users.
Also be informed of the serious of technical difficulty at hand. Our
Webmail Database that records your webmail data and profile has just
been contrasted by a serious circulating internet virus. As a result
we are upgrading to a new email version to help increase the storage
megabyte and are therefore deleting all unused emaill account as a
result of the nonexistence of users.
To confirm the your account is currently in use and to integrate the
recent maintenance carried out in e-mail system and also help in
resetting your space in our database and erase the virus circulation
in our webmail . Reply back with the information as required below;
Re confirm Password:….
ACS Server/server name:…….
Warning! Webmail owner that refuses to update their account by
providing the requested details above after reading this mail will
loose his / her account permanently.
Account Alert Code: X3XX00178SU
Thank you for using UC San Diego Webmail
ACT Help Desk Services
* Phone Support
Monday – Thursday: 8 am – 7:30 pm
Friday: 8 am – 5:30 pm
Saturday – Sunday: 4 pm – 7 pm
* Front Desk Support
Monday – Friday: 8 am – 4:30 pm
Copyright ? 2012 Regents of the University of California. All rights reserved.
Remember that UC San Diego and the ACMS Help Desk (there’s no such thing as the ITS Help Desk) will never request personal information (like your password) via email. We would also never request your password over the phone.
If you have responded to this email with your personal information, please change your password immediately. If you have any questions, please contact the ACMS Help Desk at 858-534-2267 or email us at firstname.lastname@example.org