Student & Organization Website Downtime Complete

UPDATE, September 30 7:39 a.m.: Updates are complete and everything should be running as normal. If you experience any interruptions in service, let the ACMS Help Desk know. We’ll jump on it right away!

On September 30 between 7:00 – 8:00 a.m. Academic Computing & Media Services (ACMS) will update the server that hosts student and student organization websites. We currently anticipate this downtime will be for under 30 minutes. We’ll keep things updated as the update progresses.

Get Your UC San Diego Email on Your Phone

iPhone with mail app openStudents can get their UC San Diego email on their phone or an email program like Outlook or Apple Mail. Academic Computing & Media Services (ACMS) recently created new instructions for students setting up their email on their phones and computers.

Need a little more help? The ACMS Help Desk can answer further questions in person in the Applied Physics & Mathematics building (first floor next to the elevators), over the phone at (858) 534-2267, or via email at

ACMS Aces: Caleb Crawford

Caleb CrawfordSystem Administrator Caleb Crawford is one of the hardworking programmers of the Computing Infrastructure team. One of the things he loves about his job is that there is never an average day. “Some days I may be programming scripts or automating things,” he said. “Some days I may be debugging problems. Some days I’m compiling software…working on tape backups… [or] installing new servers, both hardware and software. All kinds of things.”

One part of his job is ensuring the security of Academic Computing & Media Services (ACMS) systems through what is known as “white hat hacking.” Unlike the hacking often reported in the news or portrayed in the popular media, white hat hacking seeks to identify security vulnerabilities so they can be patched, preventing others from gaining unauthorized access to systems or information. This proactive approach strengthens the security of servers and systems. “Knowing that there’s a problem and figuring out how it works and trying to get around it is satisfying,” Caleb said.

Caleb first began working for ACMS as a student technician. He moved from providing user support to fellow students into a programming role. Right before he graduated, he learned about an available career position as a programmer with the department. “I interviewed for that and I got that job,” Caleb recalled. “That started me off. I decided to stick with it because it’s always interesting. I always do different things [and] get to learn new technology.”

In addition to his computer skills, Caleb is a banjo and trombone player. He has played the latter with the UC San Diego Pep Band both as a student and as an alumnus. What might surprise people is the fact that he has also played the kazoo with the Pep Band. What makes a good kazoo player? “For the Pep Band, probably the ability to play really loud.” Caleb has also been part of the orchestra for some of his favorite musicals, including How to Succeed in Business Without Really Trying and Jekyll & Hyde.

Thanks for everything you do to keep ACMS’s systems running smoothly Caleb!

ACMS Aces is a series of articles that highlights the dedicated employees of ACMS at UC San Diego. Keep checking back to find out more about the people behind the magic at ACMS!

Community in Ted

Screenshot of Ted community sectionThere’s a new community tab in Ted!

Example announcement in Ted communityCommunity sites are now available for departments and academic communities. Like Ted course sites, community sites allow group leaders to post announcements and share materials with members of their community in a secure environment. Stay connected with community members and up to date with the latest information by joining a Ted community.

If you are interested in a community site for your academic department or community, fill out a request form.

Email and Poster Printing Downtime [COMPLETE]

UPDATE: This maintenance has been completed. If you experience any problems, please contact the ACMS Help Desk. Thanks for your patience!

ACMS will perform maintenance on servers affecting student email and poster printing services on Wednesday, September 16 from 7:00–8:00 a.m. Downtime for individual services should range from 15–30 minutes.

We appreciate your patience and will update this post when new information is available.

Free Office for Students

Office 365 logo

Need access to Microsoft Word but don’t own the program? All UC San Diego students with a email address can access Microsoft Office 365 from their personal devices at no cost.

Microsoft Office 365 includes:

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Outlook
  • Publisher
  • Access

To use Office 365:

  1. Visit the Office 365 login page. Enter your email address
  2. You will automatically be redirected to the UC San Diego login page
  3. Log in with your email password

For access to other software for use in completing course work, visit the Go Virtual computer lab.

Fall 2015 Instructional Technology Showcase

Fall 2015 showcase logoJoin Academic Computing & Media Services (ACMS) for a showcase of instructional technology at UC San Diego. Learn what’s available for Fall Quarter 2015 including Turnitin, i>clicker, the learning management system, classroom technology, and more. Developments related to Integrated Digital Infrastructure and the Teaching & Learning Commons will also be shared.

Faculty, staff, and teaching assistants are invited to attend the showcase and meet the instructional tech team. Registration is required.

See the full schedule and register today!

When: Monday, September 21, 2015 | 9:00 am – 12:30 pm
Where: Center Hall 222
Add to Calendar: 

Questions? | 858.822.3315

Fall 2015 Instructional Technology Training

Laptop with i>clicker and Ted

Faculty can enhance their teaching by signing up for instructional technology training. Academic Computing & Media Services’ Instructional Technology team is offering training sessions for Ted, UC San Diego’s learning management system, and the i>clicker student response system.

Faculty can also request one-on-one training sessions that take place after September 12.

Several classes on Ted will be held throughout the quarter:

  • Ted Overview – how to navigate Ted and set up a new course (designed for beginners)
  • Ted Advanced – how to add content, assessments, discussions, blog, and wikis to a course
  • Ted Grade Center – how to customize the grade center and set up weighted columns

i>clicker training is also available throughout the term:

  • i>clicker Overview – how to install the software and set up the equipment for your course
  • Ted / i>clicker Integration – how to sync i>clicker with Ted and upload scores (for Ted users only)

Visit the training webpage to see all session dates and register. Space is limited, so reserve your spot today!

AV Design & Installation Services

A conference room with AV system from AV Design & InstallatiionAV Design & Installation is UC San Diego’s experts in audiovisual (AV) system installation and maintenance. We serve the UC San Diego campus, Scripps Institution of Oceanography, and UC San Diego Health System. Our services include:

  • Needs assessment
  • Audiovisual system design
  • Lighting design
  • Infrastructure design
  • Bid document creation
  • Commissioning
  • Electrical coordination
  • Project and construction management
  • Installation
  • Quality assurance testing
ACMS electronics technician Henry Shore on the job

ACMS electronics technician Henry Shore at a job site.

With a track record of success in a wide range of settings, there is no project AV Design & Installation cannot handle. Past projects include:

  • Over 100 general assignment classrooms at UC San Diego
  • Telemedicine building
  • Structural Materials Engineering building
  • Biomedical Research Facility II

To find out how AV Design & Installation can bring the right AV system to your space, contact Project Manager Fred Marques at or by calling 858-534-4331 (extension 4-4331 from any campus phone).