Have You Tried The Account Lookup Tool?

account-lookupDo you know all of the computing resources available to you as a UC San Diego student? Did you know that these resources can change from quarter to quarter?

To help students keep track of these resources, Academic Computing & Media Service (ACMS) developed the account lookup tool, a personalized overview of your ACMS account and privileges.

The account lookup tool provides students with a host of information and options, including:

  • Look up your email server, which is required to access UC San Diego webmail
  • Link to a tool to change your password
  • Account balance, status, recent and active print jobs, and printer use history for ACMS computer lab printing
  • Access to the large format CPLOT printer for poster printing
  • Eliminate cover sheets from print jobs with the green printing option
  • Course/major-specific computer lab access and door codes
  • Server space quotas
  • Ted course websites
  • GoVirtual, access to software like MATLAB, Autocad, and Solidworks from anywhere with a broadband connection
  • Links to all ACMS-supported courses on courses.ucsd.edu
  • Open computing environment (OCE) account upgrade option for students in certain majors and divisions
  • Personal web page setup and publishing
  • Remote access to files stored on ACMS systems

Students who have multiple identities due to enrollment in certain classes can switch between their identities inside of the account lookup tool to see all their computing resources.

Changes in course enrollment take effect overnight. Check back the day after adding or dropping classes to see the impact on allocations.

Don’t miss out on all of the great resources available to you! Look yourself up in the account lookup tool today!

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Ted Spam Alert

Have you recently received an email that looks like this?

Text of a spam email

Believe it or not, this is very sophisticated spam, likely phishing for your UC San Diego login credentials. No such person or position exists at Academic Computing & Media Services (ACMS). Access to Ted will not require reactivation as you are automatically added to courses based on your enrollment as a student or as the designated instructor. Disregard this email and do not click on the link.

If you have already followed this link, change your password immediately at password.ucsd.edu.

UC San Diego Email on Your Phone

Email on an iPhoneWant to get your @ucsd.edu email on your phone or via an email client like Outlook or Mac Mail? Academic Computing & Media Services (ACMS) can help.

We’ve got instructions for:

Need help with a program that’s not listed? Stop by or contact the ACMS Help Desk for one-on-one assistance.

[RESOLVED] Student Email Maintenance July 28

UPDATE: 9:00 a.m. July 28, 2014 – All email accounts should be operating normally again. If you continue to experience problems, please contact the ACMS Help Desk. Have a great day!

UPDATE: 8:36 a.m. July 28, 2014 – We have received some reports that some users are unable to log in to their email accounts. We are currently investigating the problem. Thank you for your patience!

System maintenance to improve performance and capacity will take place on the ACMS student email system in the early morning hours of Monday, July 28 starting at 4:00 a.m. with anticipated completion before 7 a.m. Service interruption for individual users, if any, should be no more than three to ten minutes.

Thank you in advance for your patience.

[COMPLETE] June 27 Student Email Maintenance

UPDATE, June 30, 2014: Email maintenance has now been concluded and all systems should be working well. If you experience any problems, please contact the ACMS Help Desk for assistance.

UPDATE: The email maintenance has now been delayed to the morning of June 27. We apologize in advance for any inconvenience.

System maintenance to improve performance and capacity will take place on the ACMS student email system in the early morning hours of Friday, June 27 with anticipated completion before 7 a.m. Service interruption for individual users, if any, should be no more than a few minutes.

Thank you for your patience.

Phishing Alert

This weekend, there was a email phishing attempt that appeared to be sent from acms-help@ucsd.edu with the following message:

“Welcome to your email. Personalize your inbox with vibrant themes and organize your mail the way that makes sense to you. Quickly access the tools you use everyday like your Calendar, Notepad, Contacts, Instant Messages, and Search. Our message toolbar and quick actions makes it simple to sort, mark, and delete emails in a few clicks. Please follow the instructions to Switch to the new Web Client Log In

Click here To Switch to the New Mail

Stay connected with one-tap access to your inbox, multiple account support, and instant email alerts.

University of California, San Diego”

If you got an email like this, do not click on the link. Although it appears that it came from an official UC San Diego email address, it is spam. Do not submit your information to this form. We will never ask you for your usernames or passwords via email.

If you clicked on the link and / or provided any of your account information, change your password immediately at password.ucsd.edu.

[COMPLETE] Student Mail System Maintenance

UPDATE: The transition finished Monday morning. If you experience any further problems, please contact the ACMS Help Desk at acms-help@ucsd.edu or (858) 534-2267.

System maintenance to improve performance and capacity will take place on the ACMS student email system in the early morning hours of Monday, June 2 with anticipated completion before 7am. Service interruption for individual users, if any, should be no more than a few minutes.

Thank you for your patience.

Planned Email Maintenance March 26

UPDATE: MARCH 28, 2014 — Webmail maintenance has been completed. All users should be restored to full functionality. If you are experience any problems with Webmail, please contact the ACMS Help Desk to receive assistance.

UC San Diego student email will undergo the first phase of a defragmentation and capacity increase on March 26 between 4:00 a.m. and 9:00 a.m. Affected users may see a brief interruption in ACMS mail services during this window of time.

This time frame was selected as having the least impact on users due to the low usage between these hours and the campus Spring Break. We apologize for any inconvenience.

Spam Alert: “Desktop Support”

"Desktop Support" spam

Did you get an email like this recently? If so, don’t open it! Though it looks very official, it is spam. Do not click on the associated link or give out any information to your account via forms. We never ask for your passwords or account information via email.

If you clicked on the link or provided any of your account information to any outside party, change your password immediately at password.ucsd.edu.