ACMS Is Now Educational Technology Services

Academic Computing & Media Services is now Educational Technology Services (ETS). ETS is part of the new Information Technology Services on campus.

We still provide many of the same services and technologies that support students and faculty:

Contact us the same way you have in the past. If you are new to our services, contact us at to find the best resource for your needs.


Get Work Done in Computer Labs

Price Center East Computer LabNeed certain software to complete an assignment? How about a place to work on a paper? Just want to check your email between classes? Academic Computing & Media Services (ACMS) runs nearly 130 computer labs throughout campus for students to use for just these sorts of things.

Use the Lab Lookup tool to search for computer labs by location and operating system. Select a lab to get information about the number of computers, printers, hours, and available software.

Some rooms require a door code to access. Find out if you have any computer lab door codes using the Account Lookup tool.

This summer, ACMS refreshed 24 computer labs by replacing 484 computers, some desks, and six projection systems with new ones.. A five year replacement cycle keeps computers under warranty and ensures that Tritons always have the tools they need to succeed.

Technicians monitor systems and keep resources like printer paper stocked seven days a week. If you ever see something that needs attention in a computer lab, let us know using an ACMS Trouble Report. For immediate help, contact the ACMS Help Desk.

Happy computing!

Free Office for Students

Office 365 logo

Need access to Microsoft Word but don’t own the program? All UC San Diego students with a email address can access Microsoft Office 365 from their personal devices at no cost.

Microsoft Office 365 includes:

  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Outlook
  • Publisher
  • Access

To use Office 365:

  1. Visit the Office 365 login page. Enter your email address
  2. You will automatically be redirected to the UC San Diego login page
  3. Log in with your email password

For access to other software for use in completing course work, visit the Go Virtual computer lab.

The Pets of ACMS

It takes a lot of people to make everything that Academic Computing & Media Services (ACMS) does come together, but we wouldn’t be anything without the animals who lovingly support us.

Shutter and Sprocket the cats

Sisters Shutter (in white and black) and Sprocket (in gray) are the “domesticated felines who own and operate me,” according to Senior Producer-Director Jon Miller. He provides rapid response to AV issues in lecture halls and classrooms.

George the catGeorge the Cat, putting on his most pardine look, belongs to Business Office Admin Assistant Paul Krueger, who tackles human resources and project management.

Sophie, Killer, and Susie the dogsSophie (left), Killer (center), and Susie (right) all brighten Nora Valdovinos’ day when she’s not keeping an eye on computer labs as a Computer Resource Specialist with the Computer Room & Lab Operations team.

Dweezle the dogWith his nifty hat, Dweezle is ready for an adventure with Scott Calman of Computing Infrastructure. As a Systems Administrator, he keeps servers running that support many of ACMS’s services.

Oaki the dog

When he’s not helping fellow students with computing questions, Help Desk Technician Kenny Mai hits the beach with Oaki.

Monkey and Mia the dogs

Monkey (left) and Mia (right) are Managing Producer-Director Adriene Hughes’ pals. Adriene directly oversees the Media Teaching Lab and its many media production-related services for students and faculty.

Sandy the dog

Sandy pals around with Tina Rynard, ACMS’s Business Officer. She provides high level oversight for Instructional Technology Support, Classroom Technology Support, AV Design & Installation, Media Event Support, the Media Teaching Lab, and the Business Office.

Pixie the dog

Pixie, seen here practicing her “You should give me bacon” look, is a companion of Dan Suchy, who leads Instructional Technology Support, which provides the Ted learning management system and supporting instructional design efforts at UC San Diego.

Gus the dog

Wade Blomgren, Assistant Director of Computing Infrastructure, supports all the backend servers and systems behind ACMS and spends time with Gus.

Max the dog and Fiona the cat

Computer Resource Specialist Robert Davalos’s dog Max and cat Fiona are seen here working out their differences. Robert is part of the Computer Room & Lab Operations team that maintains ACMS computer labs.

Katie and Jack the cats

Katie (left) and Jack (right), seen here in a rare moment of synchronicity, cohabitate with Principal Producer-Director Craig Bentley of Instructional Technology Integration. Craig assists faculty in adopting instructional technologies like clickers and videos.

Bodhi and Spikey the cats

Bodhi (left) and Spikey (right) are mates of Systems Administrator Jonny Kent, who provides systems support for ACMS computer labs and other services.

Lemon the dog

Lemon is seen here contemplating one of her favorite snacks, a dried fish treat, from Quyen Tran, one of our Instructional Technology Support Assistants who assists faculty with Ted.

Miko the dog

ACMS Help Desk Technician Villy Belmonte spends time with Miko, who doesn’t shy away from the camera.

Volker and Misha the dogs

Misha (left) and Volker (right), seen here enjoying the shade, are friends of Computer/Network Technician Erick Cassani. Erick keeps computers in ACMS labs up and running.

Shaygetz the dog

Shaygetz earns his name (which loosely translates to “rascal”) when he spends time with ACMS Director Jeff Henry, who guides the overall mission and direction of the department.

Cleopatra and Professor Socks the cats

Cleopatra (left, known as “Cleo”) and Professor Socks (right, more commonly “Prof”) are Maria Andrade’s cats. As an Applications Programmer with Computing Infrastructure, Maria works on creating and maintaining the programs that underpin many of ACMS’s services.

Gus the cat

ACMS’s second Gus (this one a cat) is a friend of Applications Programmer Shauna Thomas, who creates new applications.

Spencer the dog

Spencer would rather run down a tennis ball than be at work. He loosely associates with Senior Writer Michael Sullivan of the Business Office, who composes blog posts (like this one) and other marketing pieces.

Learn more about everything ACMS does at

2014 1098-T Email Notice

2014 University of California Form 1098-T Tuition Statements will be made available for download from Tax Credit Reporting Service (TCRS) between January 15 and 31, 2015.

An email notice will be sent to every individual who has taken a class at UC San Diego in 2014 and will include the following:

  • Sender will be TCRS,
  • Subject will be “Your 1098-T Tuition Statement for Education Tax Credits”
  • It will arrive between January 15 and 31

This is a legitimate email that can be opened with confidence. Ensure delivery by making sure your spam filter is set to allow emails from

If you have taken classes in the 2014 calendar year and have not received an email by January 31, or you would like more information about the 1098-T form and education tax credits, visit UC San Diego Education Tax Credits and Forms.

McGil 2315 is Awesome

McGil Hall 2315This fall, the Classroom Refresh Project entered its fourth year of improving classrooms across UC San Diego. McGill 2315 was the first room of the quarter to be refreshed.

All refreshed classrooms have a touch screen control panel. The intuitive interface makes it easy for faculty to select the media input, adjust the volume, and select the lighting level. HDMI and VGA connection cables make it easy for faculty to connect their laptops to the presentation equipment.

New lighting options were added to McGill 2315. Faculty can select the right amount of light for any situation instead of being forced to turn all of the lights on or off.

An energy-efficient projector is installed in the classroom. This projector is also brighter, which makes it easier to see the projection.

The room was thoroughly cleaned to get it ready for courses after refresh work was completed.

The Classroom Refresh Project will continue throughout the 2014-15 academic year. To find all refreshed rooms, visit the Classroom Details page and select the Search tab. Choose Refreshed from the dropdown menu.

Academic Computing & Media Services (ACMS) is proud to raise the quality of classrooms and lecture halls throughout campus through the Lecture Hall and Classroom Refresh Project in conjunction with Administrative Computing & Telecommunications (ACT) and Facilities Management.

More information about the Classroom and Lecture Hall Refresh Project:

Center 216 Is Tricked Out

Center 216Summer 2014 saw the Lecture Hall Refresh Project finish up at Center Hall. Center 216 was the first of two lecture halls in the building to receive media equipment improvements this summer.

Previously, audiovisual controls were scattered throughout the hall. As part of the refresh, all of these elements are brought together in Center 216’s new lectern. Faculty can control lights and media inputs from the touch screen panel installed in the lectern and conveniently access the DVD/VHS player located in the lectern. Laptop connections, including an HDMI cable, are provided as well.

One of the nifty features of the lectern is the document camera, found in a drawer on the right side. Everything placed beneath the camera can be shown through the projector so the entire class can see. For example, faculty can place (or even create!) handwritten notes or diagrams beneath the camera instead of doing them on the chalkboard.

A new, energy-efficient projector was also installed in Center 216. It is brighter, making it easier for students to see the image. The lecture hall also has new lighting options. The most helpful when using the projector is the presentation option. This turns off lights at the front of the room while leaving other lights on to facilitate student note taking.

The next time you visit Center 216, check out these great new features for yourself!

Academic Computing & Media Services (ACMS) is proud to raise the quality of classrooms and lecture halls throughout campus through the Lecture Hall and Classroom Refresh Project in conjunction with Administrative Computing & Telecommunications (ACT) and Facilities Management.

More information about the Classroom and Lecture Hall Refresh Project:

Have You Tried The Account Lookup Tool?

account-lookupDo you know all of the computing resources available to you as a UC San Diego student? Did you know that these resources can change from quarter to quarter?

To help students keep track of these resources, Academic Computing & Media Service (ACMS) developed the account lookup tool, a personalized overview of your ACMS account and privileges.

The account lookup tool provides students with a host of information and options, including:

  • Look up your email server, which is required to access UC San Diego webmail
  • Link to a tool to change your password
  • Account balance, status, recent and active print jobs, and printer use history for ACMS computer lab printing
  • Access to the large format CPLOT printer for poster printing
  • Eliminate cover sheets from print jobs with the green printing option
  • Course/major-specific computer lab access and door codes
  • Server space quotas
  • Ted course websites
  • GoVirtual, access to software like MATLAB, Autocad, and Solidworks from anywhere with a broadband connection
  • Links to all ACMS-supported courses on
  • Open computing environment (OCE) account upgrade option for students in certain majors and divisions
  • Personal web page setup and publishing
  • Remote access to files stored on ACMS systems

Students who have multiple identities due to enrollment in certain classes can switch between their identities inside of the account lookup tool to see all their computing resources.

Changes in course enrollment take effect overnight. Check back the day after adding or dropping classes to see the impact on allocations.

Don’t miss out on all of the great resources available to you! Look yourself up in the account lookup tool today!

i>clicker 7 Is Here!

Student using an i>clickerThe newest software version of i>clicker, the student response system supported at UC San Diego, is available for Fall Quarter 2014.

The main improvements include:

  • Gradebook integration with the i>clicker program, eliminating the need for the separate i>grader program
  • Performance and participation points are exported to Ted separately
  • Useful Excel reports

What Can i>clicker Do?

i>clicker creates an interactive learning experience by polling your class and providing immediate feedback through a handheld clicker device.

Benefits include:

  • Instant evaluation of class comprehension to know when to move forward or review
  • Increased student engagement
  • Students get to practice thinking and communicating in expert-like ways
  • Automated scoring for student participation and quizzes

i>clicker 7 is Mac and Windows compatible and works with common applications like PowerPoint, Acrobat, Keynote, and Word. Results can be exported to Excel, Notepad, or Word and imported directly into Ted or other learning management systems.

Upgrading to i>clicker 7 only requires new software and does not require upgrading the base station or clicker hardware.

i>clicker 7 Training

Training sessions are available for beginning and experienced users to learn the upgraded software. Sign up through the i>clicker training calendar.

  • i>clicker Overview (Beginning Users): Receive an instructor kit, download i>clicker software, set up the base station, add a course, start and stop polling sessions in class
  • i>clicker 7 Upgrade (Experienced Users): Download the all-new software version 7 and learn about the major changes,

Self-Service Upgrades

Existing i>clicker users can upgrade the software on their own at

Please note: Do not delete your old software until you are finished with your existing class session data. i>clicker 7 is not compatible with data from previous versions.

More Information

For more information on teaching and learning with Peer Instruction and how clickers can complement this pedagogy, visit Peer Instruction resources at the Center for Teaching Development.

Contact Instructional Technology Integration for more information at or at (858) 534-4120.

ACMS to the Rescue!

Enhance your department’s superpowers with personalized, expert media and tech services from Academic Computing & Media Services!