Lots of HSS Rooms Refreshed

Clockwise from top left, 2333A, 2305B, 1128B, 1138

Clockwise from top left: HSS 2333A, 2305B, 1128B, 1138

Most of the Classroom Refresh Project in Fall Quarter 2014 took place in the Humanities & Social Science building (HSS). Five different rooms were refreshed:

  • HSS 1128B
  • HSS 1138
  • HSS 2305B
  • HSS 2333A
  • HSS 2333B

All rooms now have a touch screen control panel. This intuitive interface brings lighting options, media inputs, and volume controls together in one place. Watch a video demonstration of the touch screen control panel in action.

New brighter, more energy-efficient projectors were installed. The increased brightness makes it easier for students to see the projected media.

The refresh also included the creation of new lighting configurations. Instead of only being able to turn all lights on or off, faculty can select from a spectrum of light levels to choose the one that is right for the situation. Lighting options include presentation mode, which turns off lights in the front of the room but keeps lights on in the rest of the room. This is ideal for class situations where slides are being projected in the front of the room and students require light to take notes.

A document camera has been installed in the ceiling of each room. The camera replaces the overhead transparency projector, which could only project special transparencies. Instead, the document camera can project anything on the screen that is placed beneath it. Courses that sign up for screencasting through podcast.ucsd.edu will have document camera images included in their recordings.

Each room was cleaned after being refreshed.

Watch for more refreshed rooms in Spring Quarter 2015!

Academic Computing & Media Services (ACMS) is proud to raise the quality of classrooms and lecture halls throughout campus through the Lecture Hall and Classroom Refresh Project in conjunction with Administrative Computing & Telecommunications (ACT) and Facilities Management.

More information about the Classroom and Lecture Hall Refresh Project:

New i>clicker Instructor Software

New i>clicker software (version 7.3.2) is available on the clickers website. ACMS encourages all instructors to use this new version for the Winter quarter.

Bug Fixes

Due to a new code base, Fall quarter’s v.7.0.3 had a few issues that have been corrected in v.7.3.2:

  • The automatic Ted score transfer bug that required instructors to use the manual upload procedure
  • The session dates sometimes changed after the fact
  • The new name of a renamed course did not show up right away
  • The Gradebook tab in Settings showed the last course selected instead of the correct one


In addition to bug fixes, v.7.3.2 features several improvements as well:

  • You can now award varying points to multiple answers, instead of just a single answer
  • You can now see full-size screen captures of your question slides in the Gradebook

Session dates are now included in the export to Ted (or other LMS)

Email clickers@ucsd.edu with any other issues or problems.

As a reminder, there is now a fee for registering some used i>clickers.

Ted Tip: Groups


Are you teaching a large class this quarter or looking for a space for your students to collaborate outside of class? Setting up groups in Ted makes it easy for students to communicate with one another, and for TAs to view their subsection of the class. The groups feature lets instructors enroll students into groups or have students enroll themselves. When setting up a group, instructors can select which collaboration tools (like discussion boards and blogs) they want to allow the group to use. Creating groups also allows TAs to manage grades for their section and communicate to their specific group of students.

Instructions on how to create groups in your Ted site are available in the Ted help documents under “Create Groups.”

Contact Instructional Technology Support with any questions regarding setting up groups in your Ted site!

ACMS Aces: Alvin Angeles

Alvin AngelesAlvin Angeles is one of the video production experts in Academic Computing & Media Services (ACMS) who constantly creates engaging videos. He creates videos for campus departments through the Media Event Support recharge service. Typical projects include recording live events (like lectures, seminars, or special events) and producing scripted videos that highlight what makes UC San Diego amazing.

One of his favorite projects was a video showcase of the School of Medicine’s Biomedical Research Facility II, which opened earlier this year. “Visiting the building during its final stages up until it got occupied and even being there for the ribbon cutting ceremony was pretty cool,” Alvin said. He also enjoyed creating a video for UC San Diego’s Nuclear Magnetic Resonance (NMR) Facility, which is housed in a dome structure near the ACMS offices. “I got to go take a peek and see what equipment is in there, how it’s run, what everything is about, and put together a video about the facility so that the [facility’s Principle Investigator] could use it to renew their grant,” Alvin said. “It was really cool getting to see a new place that I park in front of every day from another perspective, working with the [researchers and] seeing what it is they do.”

Alvin recently filmed instructional videos for use in a flipped course in the Department of Economics. He got to work with the innovative Learning Glass system when making the videos. “The coolest part [of the job was] knowing that these videos are viewed by hundreds of students and that they’re really learning the material. It’s something they can go to as often as they need to, at their own convenience, to reinforce the content.”

One of Alvin’s favorite pieces of equipment to work with is the jib camera mount. “Whenever we’re out in the field with it, people stop…and say how cool that is.” The footage he records with the jib is just as impressive as the equipment itself. The jib allows Alvin to create smooth moving footage, often from interesting and unusual angles.

Alvin also collaborates with departments across campus to install digital signage systems. He helps them understand the capabilities of UC San Diego’s digital signage and how they can take advantage of them. “Once they learn about the different things they can do with digital signage—besides text you can have photographs [and] videos—a lot of people get excited about the variety of options and the ease with which [they] can add or update content.”

Another way Alvin applies his media expertise is assisting with in-person audiovisual support. He responds to trouble calls received by Classroom Technology Support, addressing problems with the projector or other media equipment in classrooms and lecture halls. He also performs day-of event services, setting up and operating sound systems and media equipment.

Contact Media Event Support to request Alvin’s help with creating an amazing video, setting up digital signage, or recording a special event for your department. Whatever media service you need, he can help make it happen. Thanks Alvin!

ACMS Aces is a series of articles that highlights the dedicated employees of Academic Computing & Media Services (ACMS) at UC San Diego. Keep checking back to find out more about the people behind the magic at ACMS!

Registration Fee for Used i>clickers Starting Winter 2015

Beginning in Winter Quarter 2015, students registering a used i>clicker remote at iclicker.com will be charged a one-time fee of $6.99 by the manufacturer, Macmillan New Ventures.

i>clickers registered through Ted will not be charged the fee at this time. Macmillan New Ventures plans to start charging a fee for i>clickers registered through Ted within the next year. Since clickers only need to be registered once on Ted (and iclicker.com), students who have already registered their clicker will not need to pay the fee unless they change to a different clicker.

After the fee for Ted registration is in effect, students will only pay one registration fee, even if they are in courses that use i>clicker inside and outside of Ted simultaneously. Students will also continue to be able to share clickers as long as they do not have classes at the same time and all students who did not purchase the i>clicker new have paid the used registration fee.

Macmillan New Ventures has provided the following information about the fee:

As of December 31, 2014, students who purchase a used remote will be charged a one-time fee of $6.99 to register their remote on our national database at iclicker.com. At this time, the used remote registration fee only applies to students who register their remotes at iclicker.com. Students who register their remotes from within a Learning Management System (LMS), will not be affected. Please contact your LMS administrator if are not sure if your students register remotes from within an LMS.

We at i>clicker are acutely aware of the increasing cost of higher education and the impact on students. We have, however, reached a point where roughly 50% of the students who register a remote each year have purchased the remote used. While we support students with new and used remotes equally, we do not receive any revenue from used remotes. We have reached a point where we can no longer support the large, and growing, used remote customer base free of charge. The one-time, $6.99 registration fee will allow us to continue supporting both new and used clicker users with the same level of service.

Students can purchase a used remote registration code via your campus bookstore on a physical card or online through the i>clicker registration web page.

We value you as a loyal i>clicker customer and hope to meet your needs for years to come. Should you have any questions or concerns about anything i>clicker, please write to us at feedback@iclicker.com.

Academic Computing & Media Services still finds i>clicker to be a valuable tool to enhance teaching and learning at UC San Diego and continues to recommend its use.

Email questions about i>clickers at UC San Diego to clickers@ucsd.edu.

Media Teaching Lab Partners with ArtPower!

Up&Coming Student Film FestivalArtPower! at UC San Diego provides opportunities for creative experiences in the arts, including music, dance, and film. They recently partnered with the ACMS Media Teaching Lab to host programs to enrich UC San Diego student education in media and film during the 2014-15 academic year.

One of these programs is the Up&Coming Wired film festival, the first online film festival for UC San Diego students. Student entries will be accepted for each quarter across all disciplines and majors. Fall Quarter 2014’s emphasis is the work of UC San Diego alumni. A panel of judges, including the Media Teaching Lab’s Adriene Hughes, will select the winner. The festival will air on UCSD-TV at 8:00 p.m. on December 6, 2014.

“We are very excited to partner with ArtPower! and UCSD-TV to engage and excite the UCSD film community through a yearlong curatorial film festival,” Adriene said, “This newly formed triad was developed from a desire to create voice for the undergrads, allow a space to show their work, and broadcast the winning films on a quarterly basis.”

The Media Teaching Lab’s participation is intended to raise the visibility of student productions on campus. “This film program was developed to allow students to think outside the box and realize [that] their filmic efforts can be taken seriously,” Adriene explained. “At the Media Teaching Lab we work closely with many art, film, and documentary filmmaking students. We see their hard work on a weekly basis, yet the campus on a whole does not understand what great lengths these students put into their studies. It made perfect sense for this project to have a place on campus.”

Additional ArtPower! film events are planned throughout the year, including Master Interviews with professionals from the cinematic industry. The Media Teaching Lab will also host workshops for students in the Communications building’s Studio 140 to help hone their production skills.

Learn more about the partners at their websites:

ACMS Aces: Jon Miller

Jon MillerIf you’ve had an audiovisual problem during class, chances are you’ve met Jon Miller, a veteran of Classroom Technology Support. Jon responds to trouble calls from classrooms and lecture halls. One of the most common issues he resolves is failure to get a picture from the projector. “It’s usually a loose connection or maybe the computer needs to be restarted,” he explained, though sometimes he discovers more serious problems like bad cables. Whatever the problem, Jon jumps into action when a report of a media problem in the classroom is reported. In fact, due to his consistently outstanding service he is often requested by name by faculty with whom he has worked in the past. It is not uncommon for Jon to receive an ovation after he has quickly and expertly solved a problem in a lecture hall.

Jon also uses his extensive audiovisual experience for Media Event Support, frequently delivering and setting up equipment for special events. An example of a typical job is setting up a microphone system for conferences and panels. He also records video of events when requested by customers. He currently records sessions of the Dart Neuroscience Temporal Dynamics of Learning Center webcast series. Since starting the series, Jon has improved the image quality of webcasts to give web viewers a better experience. This past May, he also supported TEDxUCSD, helping select the right equipment and working the conference.

In addition to responding to trouble calls and supporting special events, Jon keeps classrooms and lecture halls in tip-top shape. He is responsible for the labeling and signage in the classrooms that make it easy for faculty to operate the media equipment. He also replaces projector lamps throughout the general assignment classrooms and lecture halls.

Jon recently celebrated his 30th year as career staff at UC San Diego. He started working with what was then Audiovisual Services as a student, seeking the department out on his second day as a UC San Diego student. “I knew right off the bat that if I was going to get a job on campus, that’s where I was going,” Jon remembers. Since arriving on campus, he has seen tremendous growth. “It’s a much more vibrant place than it used to be, especially with two new colleges, many new schools, all the new programs that have been developed, [and] everything they’ve done to bolster the reputation of the school.” Even so, some things never change. One of Jon’s dorm housemates turned out to be a future ACMS coworker, Brian Parent.

The next time there’s an issue in a lecture hall or classroom, don’t hesitate to call Classroom Technology Support at (858) 534-5784 to get immediate assistance. You might even be lucky enough to have Jon help you in person!

ACMS Aces is a series of articles that highlights the dedicated employees of Academic Computing & Media Services (ACMS) at UC San Diego. Keep checking back to find out more about the people behind the magic at ACMS!

Learn More About Flipped and Hybrid Courses

Creating a video for a flipped courseAcademic Computing & Media Services (ACMS) invites all faculty attend an informal drop in informational session to learn more about creating hybrid or “flipped” courses for Fall 2015.

ACMS staff who have worked on hybrid and flipped courses will be available to answer questions about:

  • Video production services
  • Integrating instructional video with Ted
  • Instructional design services
  • Best practices

Session Details

  • Open house style
  • December 9, 2014, 2:00 – 4:00 p.m.
  • Applied Physics & Mathematics (AP&M) room 2113
  • Light refreshments will be provided

Please let us know if you are coming.

Faculty can also request a one-on-one meeting or ask questions about hybrid and flipped courses by emailing instructionaltech@ucsd.edu.

We look forward to seeing you there!

Winter Instructional Technology Training

Presentation at the Faculty Technology ShowcaseGet ready for the Winter term by signing up for instructional technology training. Academic Computing & Media Services’ Instructional Tech team provides training for Ted, UC San Diego’s learning management system, and i>clicker, a student response system.

Classes are available for several features of Ted:

  • Ted Overview – how to navigate Ted and set up a new course (designed for beginners)
  • Ted Groups – how to create groups and use group tools
  • Ted Grade Center – how to customize the grade center and set up weighted columns
  • Blackboard Collaborate – how to use video conferencing for virtual office hours and remote meetings

i>clicker training is also available throughout the term:

  • i>clicker Overview – how to install the software and set up the equipment for your course
  • Ted / i>clicker Integration – how to sync i>clicker with Ted and upload scores (for Ted users only)

Visit the Ted training webpage to view the calendar and register for a training session. Space is limited, so reserve your spot today! Faculty can also request one-on-one training.