Academic Computing & Media Services supports over 1,900 computers across 120 labs throughout UC San Diego. Senior Electronics Technician Robert Magallanes is part of the Hardware Technical Services team that repairs the hardware on these computers. Thanks to the variety of operating systems deployed across campus, Robert regularly works on Windows, Linux, and Apple workstations. As a certified Apple and Dell technician, he can perform repairs on in-warranty computers, servers, and printers on campus, minimizing downtimes and increasing access to computers in the labs.
Another large part of Robert’s job is installing network cable in computer labs. Whenever a computer lab is renovated, he installs cable from server cabinets throughout the lab to individual workstations. When labs have outdated cables, newer generation cables are installed to accommodate the computing demands of UC San Diego students. Making sure that these cables are organized neatly to present a clean and uncluttered space is a point of particular pride for Robert. “When…everything’s all neatly piled up and running smoothly to the outlets and everything works perfectly, that’s just the best.”
Robert has been at ACMS for 12 years. Over the course of his career he has worked on a large variety of projects that allow him to learn new things constantly. One of the best parts of his job is the fact that he gets to go all over campus when visiting computer labs and see what makes UC San Diego incredible. “Sometimes you walk into [a place like] the Engineering buildings and you’re like, ‘Wow, look at this. It’s amazing,’” Robert said. “If you take just a little time and look, you’d be amazed at what’s on campus.”
In his spare time, Robert is an avid sailor. Having been on the water all his life in one form or another, he became involved in the sport after joining a sailing club. Recently, Robert has participated in the Baja Ha-Ha Cruisers Rally, which runs from San Diego to Cabo San Lucas, serving as a sail trimmer for his team. Robert described his duties saying, “You have to look at the sails when you’re sailing and see how [they] fill and what shape they’re in. That determines whether you let the sail out a little more [or] bring it in…to get the best wind out of it so you go as fast as possible.”
Given his love of the ocean, it may not be surprising to learn that Robert is also a proud Parrot Head. He has attended several Jimmy Buffett concerts, as one might guess from the Parrot Head mug in his office. “It’s just upbeat, fun-loving, and it’s all about having a good time. It’s sailing and enjoying life.”
For all his work keeping computer labs in top condition, we think that Robert deserves a cheeseburger in paradise. Thanks Robert!
ACMS Aces is a series of articles that highlights the dedicated employees of Academic Computing & Media Services (ACMS) at UC San Diego. Keep checking back to find out more about the people behind the magic at ACMS!