Do you like helping people? Enjoy troubleshooting computer problems? Looking for a campus job next year? If that’s you, apply to be an Information Technology Services Help Desk/ResNet technician!
We’re looking for UC San Diego students with great customer service skills. If you’re interested, fill out our online application today!
Worried that you might not know enough about computers and networks to apply? Some of our best technicians started with little technical knowledge, but great customer service skills, and learned their technical skills on the job. Our current technicians come from a variety of majors and backgrounds.
Want to know what it’s like to be a technician? Listen to some of our current technicians talk about their experience:
Many technicians get jobs almost immediately after graduation thanks to their training and experience—and not just with technology companies. Some of them are now working with well-known companies like Google, Titleist, and FICO. Others were accepted to great graduate schools, including law school and pharmacy school. Read about some of our former technicians and what they’re doing now.
So what are you waiting for? Apply today!
Information Technology Services now offers recharge professional photography services through Media Event Support. We will take high-quality photos for any purpose including:
- Headshots of staff or students (for professional use on sites like LinkedIn or for a department photo directory)
- Group photography of department faculty or staff
- Event photography
- Website image and marketing photography
- Research documentation photography
- Architectural photography
We offer professional quality and outstanding customer service at fair prices. Our services include consultation with our experienced photographers, professional cameras, lighting equipment, a full-service studio, and retouching services to create professional photos. Their all-inclusive service produces great photos even if you know nothing about photography. We deliver the size and format you need. Our photography experts will take care of everything, whether you want a quick portrait in our studio or full event photography.
The advantage of our professional photography is clear. Take a look at the comparison between a camera phone photo and our photographer’s photo.
If you already schedule sound or video services through Media Event Support, photography can be easily bundled with these services.
See options, work samples, and prices at mediaservices.ucsd.edu.
For more information about photography or event sound and video services, contact Media Event Support at (848) 534-8265 or email@example.com.
Adam Davies at one of the Media Teaching Lab’s workshops
UC San Diego’s Media Teaching Lab offers workshops on video production to the campus community. Topics include editing, HD workflows, camera use, sound, and lighting techniques.
Our featured workshops for Winter Quarter 2016 are:
- Sony HDR-AX2000 Camera – With built-in ND filters to cut down light and dual XLR inputs, the Sony HDR-AX2000 is ready for anything and everything!
- Blackmagic Pocket Cinema Camera – Learn how to use these new minimal (but powerful) cameras. This workshop covers the whole workflow: exposure for great shots, importing from the SD card, and using look up tables to bring out your footage.
- Adobe Premiere CC: Getting Started – This video editing software, found in the Media Teaching Lab’s editing suites, features an intuitive interface and integrates easily with Adobe’s other programs. Learn how to import footage, organize your projects, make edits, and export straight to services like Vimeo or YouTube.
- Color Correction Intermediate (DaVinci) – Build on the principles from the introduction workshop and learn how to use DaVinci Resolve, one of the top professional color correction software available. We will cover primary and secondary corrections, tracking, and workflows.
All 19 Media Teaching Lab workshops can be found on the Winter Quarter 2016 workshop calendar. Check them out today!
Michael Sullivan of ETS (left) with Professor Cooke as he receives his iPad
The Educational Technology Services (ETS) group (formerly Academic Computing & Media Services) congratulates Professor James Cooke of Neurobiology on winning the Fall 2015 Faculty Survey drawing for an iPad Mini with Retina display. Professor Cooke was randomly selected as the winner from 139 survey respondents.
The quarterly survey gives UC San Diego faculty the opportunity to provide feedback regarding classroom media equipment and support resources, TritonEd (UC San Diego’s learning management system), podcasting, clickers, and instructional support resources like computer labs. Their responses help ETS deploy resources that best support faculty in their teaching.
ETS sends the survey each quarter to all faculty with courses scheduled in registrar-controlled classrooms.
Visit the Faculty section of the ETS website for information about ETS educational technology and support services.
ATTENTION UC San Diego! ArtPower is holding a media production open house at the Media Teaching Lab:
WHEN: Tuesday, January 12
TIME: 12:00-5:00 p.m.
Are you interested in learning how to make a film for the student film festival? Now is the time for you to come to the Lab and learn how to use cameras, audio equipment and tripods. Get one-on-one lessons from your peers. Food and drink will be available. Come have some fun with us!
Listen to faculty talk about how they use TritonEd to enhance their course in our latest video on UC San Diego’s learning management system.
Academic Computing & Media Services is now Educational Technology Services (ETS). ETS is part of the new Information Technology Services on campus.
We still provide many of the same services and technologies that support students and faculty:
Contact us the same way you have in the past. If you are new to our services, contact us at firstname.lastname@example.org to find the best resource for your needs.
We will be performing some additional maintenance on the servers that support student websites as well as student organization websites. Additionally, some of the servers that support software on Linux computers in ACMS-managed computer labs may also be down. We currently anticipate this downtime taking place between 10:00 a.m. and 11:00 a.m.
We hope this will not inconvenience anyone during the break. See you in January!
The Academic Computing & Media Services (ACMS) Help Desk will be closed from December 19, 2015 until January 2, 2016.
In the event of a network outage or time-sensitive problem, call the Help Desk at 858-534-2267 and leave a message. Please report the number of people affected by the problem, if possible. ResNet Technicians will address urgent issues as soon as possible.
Everyone at ACMS wishes you a restful and wonderful winter break. We look forward to seeing you in 2016!
UPDATE, DECEMBER 21, 2015, 8:37 a.m.: All maintenance should now be complete. Please contact the Help Desk if you experience any problems with services. Thanks for your patience!
Academic Computing & Media Services (ACMS) will be performing assorted maintenance on some of our systems during winter break.
Maintenance will take place on the following systems:
- ACMS Help Desk phones
- Student email file storage
- UCTV servers
Downtime, if any, should be brief.
GoVirtual will be unavailable from Wednesday, December 16 to Thursday, December 17. Maintenance may be completed earlier than expected.
Maintenance will take place from 7:00-8:00 a.m. that may affect:
- Student email storage
- Terminal servers
We hope that this maintenance will not result in any inconvenience for you during the break. We’ll do everything we can to make any service interruptions as brief as possible.